Stepping into a hotel should feel like stepping into comfort, and that feeling often begins long before a guest reaches their room. That’s why the Front Desk Agent role at Switzerland Inn is more than a job it’s a chance to shape someone’s entire stay through the simple power of warmth and welcome.
If you love helping people, enjoy staying busy, and take pride in being the friendly face others rely on, this opportunity might speak to you more than you expect.
Details:
Job Title & Type
Front Desk Agent – Full-time, on-site position.
Location & Work Environment
Work physically at the Switzerland Inn, providing face-to-face service to guests. A flexible schedule is required, including weekends and holidays.
Salary & Experience
Competitive pay based on experience. Guest service experience is preferred, especially in hospitality or customer-facing roles.
Primary Responsibilities
- Greet guests and provide check-in/check-out services.
- Assist guests with questions about the hotel or local area.
- Handle reservations, payments, and guest inquiries efficiently.
- Ensure the front desk area is welcoming, organized, and professional.
- Resolve guest concerns promptly and with a friendly attitude.
Company Culture & Values:
Switzerland Inn is part of LaQuinta and MMI Hotel Group, emphasizing “Southern Hospitality” and a tradition of over 69 years in hospitality. The company fosters an inclusive, diverse, and supportive workplace where team members are valued for their individuality.
Equal Opportunity Employer
MMI encourages applications from all qualified individuals, including minorities, women, protected veterans, and people with disabilities.
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Benefits:
Health & Wellness
Switzerland Inn prioritizes your well-being with comprehensive coverage, including health, dental, vision, life, mental health, and disability insurance. This ensures you have access to essential care and resources that support both your physical and mental health, helping you stay balanced and focused at work and beyond.
Financial Security
The role offers a 401(k) with employer match and access to pay during the pay period, providing you with the tools to plan for your future. These benefits give peace of mind, helping you build financial stability while enjoying a rewarding career in hospitality.
Time Off & Recognition
Paid holidays, paid time off (PTO), and milestone service awards make it easy to recharge and celebrate your contributions. Recognizing your hard work and dedication keeps morale high while giving you the flexibility to maintain a healthy work-life balance.
Support Resources
The Employee Assistance Fund and other support programs are designed to help team members navigate personal and professional challenges. These resources reflect Switzerland Inn’s commitment to fostering a caring and inclusive workplace where every team member can thrive.
Requirements:
Guest Service Experience
Candidates should have prior experience in guest service or hospitality. A background in interacting with customers, handling inquiries, and providing exceptional service is highly valued.
Flexible Schedule
This role requires the ability to work a flexible schedule, including weekends and holidays. Being adaptable ensures smooth operations and allows you to meet guests’ needs whenever they arise.
Strong Communication Skills
Excellent verbal and written communication skills are essential. You’ll be the first point of contact for guests, so clear, friendly, and professional communication is key to creating a welcoming environment.
Problem-Solving & Attention to Detail
Front Desk Agents must be proactive in resolving issues, managing reservations, and ensuring accurate records. Attention to detail helps maintain a seamless experience for every guest.
Local Knowledge & Hospitality Mindset
An understanding of the local area and a genuine passion for helping others enhances the guest experience. Providing “Southern Hospitality” means going above and beyond to make each stay memorable.
How to Apply for Front Desk Agent Jobs in Switzerland?
To apply for the Front Desk Agent position at Switzerland Inn, follow these steps:
1. Prepare Your Application Materials
Have your updated resume ready, highlighting any guest service or hospitality experience. A brief cover letter expressing your enthusiasm for hospitality and “Southern Hospitality” can help you stand out.
2. Visit the Careers Page
Go to the LaQuinta or MMI Hotel Group careers website. Look for the Switzerland Inn Front Desk Agent listing to ensure you’re applying for the correct location and role.
3. Submit Your Application
Complete the online application form, upload your resume (and cover letter if applicable), and provide any required personal details. Double-check your information before submitting.
4. Follow Up
After submitting, consider following up with the hotel via email or phone to confirm receipt and express your excitement about the opportunity.
Conclusion:
This Front Desk Agent role blends guest service, local guidance, and daily interactions that shape each visitor’s stay. You’ll join a respected, hospitality-driven company that values inclusivity, growth, and genuine warmth. With strong benefits and a supportive culture, it’s a meaningful opportunity for anyone who enjoys making people feel at home.
Frequently Asked Questions:
What type of position is this?
This is a full-time, on-site Front Desk Agent role at Switzerland Inn.
What hours will I work?
The schedule is flexible and includes weekends and holidays to meet the needs of guests.
Do I need prior experience to apply?
Guest service or hospitality experience is preferred, but a positive attitude and willingness to learn are highly valued.
